Return Policy

  •  We want you to be completely satisfied with your purchase! If for any reason you are not, we gladly accept returns within 30 days of the order leaving our warehouse. You will receive a full refund for the cost of the merchandise, minus all shipping costs. Please note, a returns shipping charge of $10.99 will be deducted from your refund per prepaid shipping label used.
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  • Swimwear, intimate bottoms, health, beauty, fragrance, perishables, and products marked as "Final Sale" are not eligible for return.
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  • All products must be returned in a new and unused condition. Items returned without the original security tag will not be eligible for a refund. We reserve the right to reject any return if the product shows signs of wear, use, or alteration from its original state. Alternatively, we may reduce the amount of any applicable refund accordingly.
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  • For example, we may apply a reduction in the following circumstances:
  • the product(s) have been used, worn, damaged or washed
  • the designer tag attached to the product(s) have been tampered with, removed or not returned
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  • SHOP NOW EXCHANGES
  • We now offer the ability to exchange for a new item when making a return. You have 30 days from the ship date to initiate a 'Shop Now' exchange. If your return value exceeds $30, the return label will be free. For returns under $30, the return label will cost $8.99 rather than the standard $10.99. All items must have tags attached and be in good condition. Worn or washed items will not be accepted. Your “new” exchange order is only placed once the returned item is scanned by shipping provider. This must be completed within the 7-day return label window, and we recommend doing so as soon as possible to ensure the item does not sell out.
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  • LATE RETURNS
  • Your item(s) should be sent back to us within 30 days of the order leaving our warehouse. Returns outside this timeframe may be accepted at the discretion of Bristol Apparel and may only be refunded as store credit.
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  • REPEAT RETURNS
  • We offer a flexible returns policy to enhance your online shopping experience. However, we monitor the number of returns made by customers. Frequent returns may be flagged and could, at our discretion, result in the closure of your account or the refusal of future orders.

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