Return Policy

 

  • RETURN POLICY

    We want you to love your purchase. If you don't, we gladly accept returns within 30 days of your order shipping.

    HOW TO START A RETURN
    Start any return or exchange at bristolapparelco.loopreturns.com. You'll receive a prepaid USPS label. Please drop your package off within 7 days.

    YOUR OPTIONS
    1. Exchange — always free
    No label fee on exchanges. With instant exchange, your new item can ship before we receive your return. Just send the original back within 14 days.

    2. Store credit — get a bonus
    Choose store credit and receive a 5% bonus on your return value (up to $20), with no label fee. Store credit is issued as a Bristol Apparel gift card.

    3. Refund
    Refunds go back to your original payment method, minus a $10.99 return shipping fee per prepaid label. Original shipping charges are not refunded. Please allow 3–5 business days for the refund to post to your account.

    WHAT CAN BE RETURNED
    All items must be new, unworn, and unwashed, with the original designer tags and security tag attached.
    We may reject a return, or reduce the refund, if an item:
    - has been worn, used, washed, damaged, or altered
    - has missing, removed, or tampered-with designer tags

    NOT RETURNABLE
    Items marked "Final Sale," swimwear, intimate bottoms, health, beauty, fragrance, and perishables.
    Items marked "Exchange Only" can be exchanged or returned for store credit, but not refunded.

    LATE RETURNS
    Returns sent after 30 days may be accepted at Bristol Apparel's discretion and may only be refunded as store credit.

    REPEAT RETURNS
    We monitor return activity. Frequent returns may be flagged and could, at our discretion, lead to account closure or refused future orders.

    WRONG OR DAMAGED ITEM?
    Email us at bristolapparel@gmail.com with your order number and a photo, and we'll make it right.

    QUESTIONS
    bristolapparel@gmail.com
    Bristol Apparel Co, 925 Canal St, Bristol, PA 19007

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